Ref: PR/101167_1793717424
IT Client Services Analyst London / WFH to £100k
Do you have expertise with 1st to 3rd line support within trading environments?
You could be progressing your career at a hugely profitable Hedge Fund.
This IT Client Services Analyst position is a senior, hands-on support role providing a high quality, white-glove IT service to employees across the business, including traders, portfolio managers and senior c-suite executives.
Working within a small, fast-paced team, you'll take ownership of 1st and 2nd line incidents and requests, ensuring issues are resolved quickly and with minimal disruption. You'll also work closely with 3rd line teams on more complex technical issues and lead larger initiatives, including hardware and software rollouts across UK and international offices.
Alongside your technical responsibilities, you'll act as a technical lead and mentor to other analysts, helping to develop the team's capabilities and maintain a consistent global support service. You'll also be a key escalation point for IT issues across non-US locations in the absence of the IT Client Services Manager.
Location / WFH:
You'll join colleagues in prestigious Central London offices (with onsite restaurant, gym etc.) on a fulltime basis, please note there are shifts on a weekly rota covering 7am to 6pm.
About you:
What's in it for you:
As a IT Client Services Analyst you will earn a highly competitive salary plus a fully comprehensive benefits package including:
Apply now to find out more about this IT Client Services Analyst opportunity.
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